CEREBRO AD MEDIA, S.A.DE C.V. (the "Company"), as a result of this and per the Federal Law on the Protection of Personal Data in Possession of Individuals (the "Law"), notifies users entering the website and/or public online forum and/or the Company's clients (the "User") that the data, provided by the User, given by any means, in connection with the services provided by the Company, will be treated for the provision of the contracted service, with the option to be able to transfer them to the Partnership’s commercial partners with whom it enters into contracts or deals.

If the User wishes to exercise his rights of access, rectification, cancellation, and opposition stated in the Law regarding his data; or, limit the use or disclosure thereof, must make his request in writing at the address indicated in the previous paragraph or at the following email address

All the User’s information will be protected and safeguarded using the highest technological security standards available to the Partnership.

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The Partnership shall notify the User by such means as it deems appropriate of any change, modification or update to this privacy notice.

Personal data collected by the Partnership and the non-processing of sensitive personal data.

This notice informs the User how and why the Partnership collects personal and commercial information, how we administer it, and with whom it is shared. We respect the privacy of personal and business information and handle with utmost security. The personal data collected by the Partnership includes information that can reasonably identify you through the receipt of documents, whether in print and/or digital format. The following are examples, but not limited to, of information that the Company may collect through electronic, optical, sound, visual or by any other technological means: name and surname; date of birth; address -whether private, work or tax related-; personal or work email; social network ID; private or work phone number; cell phone number; credit card number, debit card number or bank accounts; Federal Register of Taxpayers (RFC) ID; as well as others, provided by the User directly or by any means of contact and/or on our public online forum related to the services offered by the Partnership.

The collected information will have a legal, controlled, and informed treatment through administrative, technical, and tax means such as confidentiality agreements, database administration, and protection of computer and IT systems to guarantee the privacy of the same and avoid any losses, incorrect use or unauthorized access.

Access passwords

At all times, the User is the sole responsible for keeping secret their access codes or passwords with which they have access to certain Services and Contents of the services provided by the Partnership; as well as to the webpages of third parties.

 Main purposes.

The Partnership will process your data to carry out any or all the activities necessary for the fulfillment of the obligations arising from the contractual and/or commercial relationship of the provision of services, billing, and collection.

Secondary purposes.

The Partnership will process your data for any or all secondary purposes such as informing you of the launch or changes of new products, goods, services, promotions and/or offers per your interests; conducting studies on consumer and market habits, as well as any other activity aimed at promoting, maintaining, improving and evaluating the Services. If you do not wish the Partnership to process your data for such secondary purposes, please send an email to You may change this option at any time.


The Partnership uses strict safeguards in electronic systems known as "Cloud" to protect users' personal information. These safeguards include storing personal information in workspaces and computers and how we transfer such information within the Partnership and its business partners. Individuals working for the Partnership or its business partners are permitted to consult personal information only when it is part of their work to provide products or services to customers, partners, and affiliates. The Company will share with these people about our safeguards, privacy policies, and the law protecting their privacy.

The Partnership may share the personal information it collects to its affiliates, subsidiaries, or companies within the same corporate group, as permitted by Law. The Partnership will not share personal information with non-affiliates, associates, or customers, except as permitted or required by Law. For any other type of disclosure to third parties, the Partnership will need a request or authorization from the User.

The Partnership to fulfill the principal purpose(s) previously described or any other required by law or by the competent authorities, will only transfer the necessary data in the cases provided by law.

Means and procedure for exercising ARCO Rights and/or revocation of consent for personal data processing.

You or your legal representative may exercise any of the rights of access, rectification, cancellation or opposition (from now on "ARCO Rights"), as well as revoke your consent to the processing of your data by sending an email to the Customer Service Department at where you'll receive attention in a timely and formal manner. You have the right to access your data we hold and the details of the processing thereof, as well as to rectify them if they are inaccurate or incomplete; cancel them when you consider they are not required for any of the purposes indicated in this privacy notice or are being used for purposes not included in this privacy notice. That they are being used for purposes not consented or when the contractual or service relationship has been finalized, or oppose the treatment of the same for specific purposes. The mechanism implemented for the exercise of these rights has to go through the submission of the respective application, by sending an email to the following address indicating your request and the necessary data: full name (name or full name or surname), attaching a digitized version of your official identification (scanning), telephone, and physical or electronic address (email) for related notification purposes. The same law protects this information. We have 30 workings days to reply to your request, and we will inform you of the origin of the application through the means you provided to us. If the information provided in the Application Form is erroneous or insufficient, or it doesn't include the corresponding accreditation documents, the General Management Department, within thirty (30) working days of receipt of the application, may require you to provide the necessary elements or papers to process them. You will have ten (10) working days to fulfill the request, counted from the day on which you received it. If we don't get a reply within that time limit, the corresponding request shall be deemed not to be submitted. The General Management Department shall inform you of choice taken within thirty (30) working days from the date on which they received the request, so that, if appropriate, it may affect the determination within fifteen (15) working days following the communication of the reply. We will send you an answer by the means you gave us.

Means to limit the use or disclosure of your data.

You may revoke your consent to the processing of your data so that we stop using them. To do this, you must submit your request by sending an email to indicating your request, within it, you must include your full name (first name or full name or surname), telephone and physical or electronic address (email) for notifications related to the case, it must also include a digitized version (scan) of your official identification.

Modifications to the privacy notice.

We reserve the right to make modifications or updates to this privacy notice at any time, to address legislative developments, internal policies, or new requirements for the provisioning or offering of our services or products. These modifications will be made available to the public through the official website of the Partnership.

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Bosque de Duraznos #61, piso 8, interior C, Col. Bosques de las Lomas, C.P 11700, CDMX.

+52 (55) 2167 1164 +52 (55) 2167 6524


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80 S.W. 8th Street Suite 2000. Miami, FL, USA. 33130.

(305) 372 0220


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452 St. Clements Avenue, Toronto, ON, Canadá. M5N1M1

(647) 239 8527


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4 Avenida 11-50 Zona 1 Ciudad de Guatemala

+ 502 2220 1483


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